Shipping Policy 

Domestic Orders

1. Processing Time

All orders are processed within 1-2 business days. During peak periods such as Festival
season, processing may take longer, but we will make every effort to ship your order as
quickly as possible.

2. Delivery Time

Delivery times may vary depending on your location. Typically, orders are delivered
within 3-7 business days. Please note that delays may occur due to high demand during
the festive season or unforeseen circumstances like weather conditions.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you
to track your shipment in real time.

International Orders

We are pleased to offer international shipping to many countries worldwide. Please review our international shipping policy below.

📦 Processing Time

• All international orders are processed within 2–4 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been shipped, along with tracking details.

🚚 Shipping Methods & Delivery Time

• Standard International Shipping: 14–21 business days (varies by destination).
• Express International Shipping: 10–15 business days (if available).
• Delivery times may vary due to customs clearance, courier delays, or unforeseen circumstances.

💰 Shipping Charges

• Shipping costs are calculated at checkout based on your order weight and destination.
• Any additional customs duties, taxes, or fees are the responsibility of the customer.

🛂 Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, and customs fees imposed by your country.
• These charges are not included in the product price or shipping cost.
• Customers are responsible for paying all applicable fees to their local customs office.

📌 Order Tracking

• Once shipped, you will receive a tracking number via email.
• Please allow up to 48 hours for tracking information to update.

❌ Refused or Undeliverable Packages

• If an order is refused or returned due to unpaid customs fees or incorrect address, the shipping cost will not be refunded.
• A reshipping fee may apply if you wish to have the package sent again.

🤝 Our Commitment

We strive to ensure that your order arrives safely and on time. If you experience any issues with your international delivery, please reach out to us at info@dryruxx.com.